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What you’ll accomplish

You will configure a customer-facing ticket Kiosk, protect it with an unlock PIN, select its services and print template, and choose Cloud or Edge operation.

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Cloud and Edge Kiosks differ

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Create a Cloud Kiosk

  1. Open the Queue Unit and select Kiosks.
  2. Select Add Kiosk.
  3. Enter the Kiosk name and Location.
  4. Choose whether to enable a four-to-six-digit unlock PIN.
  5. Select a customer-facing template, orientation, resolution, and background.
  6. Enable the service Categories customers can select.
  7. Choose the Print Template.
  8. Create the Kiosk.
Queue Kiosks tab with Kiosk URL and Add Kiosk action

The Kiosks tab provides the customer device URL and manages trusted stations for the selected Queue Unit.

New Self-service Kiosk dialog showing PIN, branding, background, services, and print template

Kiosk configuration combines PIN protection, branding, screen layout, services, and the thermal Print Template.

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Pair the Cloud Kiosk

  1. Open https://app.layarva.com/kiosk on the Kiosk device.
  2. Request or display the six-digit Kiosk pairing code.
  3. Enter the code in the Kiosk pairing workflow.
  4. Verify that the secure Kiosk session is created and the station becomes Ready.
The session is stored in an HTTP-only, Secure, SameSite-Strict cookie. Unlock identity comes from that session, not from a Kiosk ID supplied by the browser.

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Unlock protection

A Kiosk unlock PIN is four to six numeric digits. Attempts are limited to five per five minutes per Kiosk token. A Kiosk without an active paired session cannot use the unlock endpoint.

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Printing

  • A Cloud Kiosk uses the browser print path and records print-job evidence.
  • An Edge Kiosk can use the installed Edge application’s printer integration.
  • The selected Print Template determines paper width, block layout, logo, QR, and footer.
  • Always perform a physical test on the target printer before opening the Kiosk to customers.